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Return & Refund Policy

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Effective Date: [30/09/2025]

At [999herbsandspices], we strive to provide high-quality dry fruits and related products. This Return & Refund Policy outlines the process for addressing damaged, defective, or incorrect orders.

1. Eligibility for Returns

Due to the perishable nature of dry fruits, returns are only accepted under the following conditions:

  • The product is damaged during transit.

  • The product received is defective or does not match the description.

  • You received the wrong product or incorrect quantity.

Note: Returns or exchanges are not accepted for change of mind, taste preference, or late delivery.

2. Return Request Process

To initiate a return:

  1. Contact us within 48 hours of delivery at:

  2. Provide the following details:

    • Order number

    • Product name(s)

    • Description of the issue

    • Photos of damaged or incorrect items

  3. Our customer support team will review your request and provide return instructions if eligible.

3. Return Shipping

  • If the return is approved, we will provide a prepaid shipping label for returning the product.

  • Customers are not required to pay for return shipping for eligible returns.

  • The product must be returned in its original packaging along with all accessories and labels.

4. Refunds

  • Refunds will be processed within 7–10 business days after receiving the returned product.

  • Refunds will be issued to the original payment method used for the order.

  • In case the original payment method is not available, we will offer store credit or an alternative mutually agreed option.

5. Exchanges

  • Exchanges are possible only if the requested product is available in stock.

  • If the same product is unavailable, we will process a refund as per the policy above.

6. Damaged or Defective Products

  • If you receive a damaged or defective product, do not consume it.

  • Report the issue immediately to initiate a return or replacement.

  • We may request photographic evidence for verification.

7. Non-Returnable Items

  • Perishable goods that are not damaged or defective

  • Opened packages where the product has been consumed or tampered with

  • Products returned beyond the 48-hour window

8. Contact Us

For any return or refund inquiries: